Privacy Policy

This Privacy Policy was updated on August 30, 2025

Suncanyon Technologies LLC, its subsidiaries and affiliates (collectively referred to as "Suncanyon Technologies", "we" or "us") has developed this Privacy Policy that governs collection, use, disclosure, transfer, storage and protection of your personal information shared with Suncanyon Technologies.

You may be asked to provide your personal information anytime you are in contact with Suncanyon Technologies. It can be used in conjunction with other information to provide and improve Suncanyon Technologies website and our services.

You may be asked to provide some personal information, but you hold the right to refuse to provide it at your sole discretion. In this case, Suncanyon Technologies will not be able to provide you with a response to any of your requests which require such information.

1. Personal information provided to us that we collect

When you use our website, https://www.suncanyontech.com, (hereinafter referred to as Website) Suncanyon Technologies may receive or collect personal information about you.

1.1. Personal information that you provide voluntarily:

By using the Website you may provide us with personal information such as your name, email address, company name, phone number, or other details necessary for processing your inquiries or issues, and also any information you submit to Suncanyon Technologies via email or contact forms.

1.2. Personal information that we collect automatically:

When you use the Website, we may collect certain data from you automatically and/or from your device. This data may be considered personal information under applicable data protection laws. We may automatically collect:

• Data and analytics about your use of our Website;
• Your IP address and device identifiers;
• Your device type and the operating system that you use;
• Broad geographic location based on your IP address;
• Other parameters about the device operating system or your IT environment.

1.3. Personal information we obtain from third-party sources:

1.3.1. Third-Party Social Networks:

You may choose to follow Suncanyon Technologies via your social media account such as LinkedIn. Exactly what information we receive from your social media will depend on your social media privacy settings, but it would typically include your basic public profile information such as your username and basic profile details.

1.3.2. Analytics providers:

From time to time, we may also receive personal information about you from other third-party sources. For example, if you visited our Website from a search engine or referral site, we will be provided with information about how you reached our Website.

The list of our current service providers and partners includes:

• Analytics providers: Google Analytics, Microsoft Clarity, LeadPost
• Hosting providers: Cloudflare Pages
• Contact management: As provided through our contact forms

2. How we use your information

To summarize briefly, we use the collected personal information to improve the quality of our AI consulting and software development services and enhance the way we operate our business. We also use it for security, analytics and research purposes, and to make sure we provide you with the best user experience.

We use your information for the following purposes:

• Developing, delivering and improving our services;
• Analysis of the Website usage;
• Understanding and analyzing trends in Website visits and interaction;
• Enhancing the safety and security of our Website;
• Providing customer support and responding to inquiries;
• Sending notices and for other purposes of business operation;
• Marketing our AI consulting and software development services.

3. How we share your information

We may share your personal information with:

3.1. Advertising Partners:

Suncanyon Technologies has concluded contracts with certain advertising partners (ad networks) assisting us in delivering advertising to you and allowing us to provide you with Website content and services.

Suncanyon Technologies allows advertising partners to track impressions, clicks or other advertising indicators via tracking providers for the sake of measuring advertising performance. They may use their own tracking providers.

3.2. Analytics Providers:

We acquire the services of analytics providers in order to provide services, for analysis and research purposes. The device data Suncanyon Technologies shares with these providers is encrypted. Providers may assign a random ID to this data, which they are not able to trace back. Suncanyon Technologies also collects data for benchmarking.

3.3. Cloud Service Providers:

Suncanyon Technologies can store personal information on servers provided by our cloud service providers.

3.4. Other Providers:

We may add to the list of partners and/or providers in the future or change existing partners and/or providers to improve user experience when browsing our Website and the quality of our services. These changes will be updated to this policy within a certain period of time, or promptly in case of significant changes in our data processing.

Our current partners and providers are listed in section 1.3.2.

3.5. Legal Rights for Disclosure:

In any case, we reserve the right for disclosure of your personal information and data (including personally-identifiable data) in accordance with law, legal processes, litigation, and/or requests from public and state authority within or beyond your country of residence.

We may also disclose your information if we decide that such disclosure is necessary or appropriate for national security, law enforcement, or other purposes of importance for the general public.

We may also disclose your information if we decide that such disclosure is reasonable to ensure our Website's operation and provision of services.

3.6. Transferring Information to Third Parties:

In the event of a reorganization, mergers, acquisitions, etc., we may transfer any or all information (including personally identifiable information) we collect to the relevant third party.

For any additional questions and issues regarding information collection and usage, please send us an email to privacy@suncanyontech.com.

4. Cookies

Cookies are files containing small amounts of data, which may include an anonymous unique identifier. The Website sends cookies to your browser, which are stored in your device's memory.

Suncanyon Technologies uses cookies for the purpose of collecting information. You may set your browser to deny all cookies or to prompt you when a cookie is being sent. However, if you don't receive cookies, you may not be able to access and use certain sections of our Website.

Other technologies and Cookies:

Our Website may use cookies and other technology, including pixel tags and web beacons. This technology provides a better understanding of your behavior and indicates which parts of our Website you've visited. We then use this information to facilitate and measure the proficiency of advertisements and SEO practices. Information collected through cookies and other technology is considered as non-personal information. However, in cases when IP addresses or other related identifiers are considered personal information by local legislation, Suncanyon Technologies also considers these identifiers as personal information.

Similarly, with regards to non-personal information and data stored or used in conjunction with personal information, Suncanyon Technologies considers this joint information as personal information guarded by this Privacy Policy.

We may, at our sole discretion, gather certain data automatically, and hold it in log files. This information may include IP addresses, browser version, internet provider, operating system, language, date/time stamp and/or other information.

We may use this information to pinpoint trends, monitor your behavior on the Website, administer the Website, improve our services, collect demographic information on our users for general and marketing/advertising purposes.

Some of our email messages may contain "click-through URLs", that link to content on our Website.

Pixel tags enable us to send email messages that, when read by the user, notify us whether the mail has been opened. We may use this information to eliminate or reduce the number of messages sent to you.

Suncanyon Technologies may use other cookies for the purpose of gathering personal information under this Privacy Policy.

5. Children's privacy

Our Website does not contain content intended for users under the age of 16 ("Children"). We do not identify the user's age while collecting personal information, that is why we do not deliberately collect personal information from users under the age of 16. If you are a parent or guardian and have become aware of your children providing us with their personal information, please contact us regarding the matter.

6. Data retention

We store your information for as long as needed to provide you with our Website operation and services. We may store the information longer, but only in a way that it cannot be tracked back to you. We operate globally and we share your information with our partners just for the purposes stipulated herein.

7. Security

We implement appropriate technical and organizational measures to protect the confidentiality, security, and integrity of the collected information, and to prevent unauthorized access and the use of information contrary to this Privacy Policy. Although we use commercially reasonable efforts to assure that your information remains secure when maintained by us, please be aware that no security measures are perfect or impenetrable.

8. Your rights

Depending on your location, you may have certain rights with regards to the handling of your personal information, including:

• Right to access your personal data;
• Right to correct inaccurate personal data;
• Right to delete your personal data;
• Right to restrict processing of your personal information;
• Right to data portability;
• Right to object to processing.

9. Information for Californian consumers

California Civil Code Section 1798.83 permits you who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share your personal information with unaffiliated third parties for their own direct marketing purposes. For inquiries regarding our disclosure, please send us an email to privacy@suncanyontech.com.

10. Changes to our Privacy Policy

We will occasionally update this Privacy Policy as necessary to protect our users, furnish current information, and respond to legal and technical changes. The most current version of the Privacy Policy will govern our use of your information and will be available on our Website.

11. Contact us

If you have questions or concerns about this Privacy Policy, please contact us via email: privacy@suncanyontech.com or through our contact page.